Yur Melting Cleanser 120ml
Yur Melting Cleanser
The optimal solution for cleansing the most delicate skin. You no longer need to rub your skin for a long time to completely remove your makeup - just apply the gel and wait until all impurities have dissolved, then rinse it off with water.
Although the gel Yu-r Melting Cleanser is soap-free, its ingredients effectively intercept dead skin cells, dirt and makeup, without drying the skin or leaving a tight feeling. This is especially appreciated by people with sensitive skin. Moreover, the unique complex of plant extracts helps to moisturize your skin, as well as fights with blackheads, improves tone, normalizes the sebaceous glands and improves complexion. Your skin becomes clear and healthy.
Applications:
Spread the gel on a face moistened with water, paying special attention to the areas where make-up is applied and leave it for 30-40 seconds. Wash your face with warm water or wipe it with a tonic.
Active ingredients:
Japanese pepper fruit extract, lavender narrow-leaf extract, rosemary extract, rooibos leaf extract, aloe barbados leaf juice, chamomile extract, palmitoyl tripeptide-5, sodium hyaluronate.
Shipping
Shipping
Shipping Policy
📍 Delivery Locations:
We currently ship within New Zealand and Australia.
🚚 Delivery Times:
2–4 business days
5–10 business days
All orders are processed within 1–2 business days. Delays may occur during peak periods or due to external postal disruptions.
💰 Shipping Costs:
New Zealand: $5.99
Free shipping on orders over $99.00 NZD (NZ)
📦 Tracking:
All orders include tracking. You’ll receive an email with tracking details once your order has shipped.
Returns & Exchanges
We want you to love your Yur products. If something’s not right, we’ll do our best to make it right.
🔄 Return Eligibility:
unused, unopened, and in their original packaging.
14 days of receiving your order.
❌ We cannot accept returns for:
🚨 Damaged or Incorrect Orders:
If your order arrives damaged or you received the wrong product, please contact us within 7 days of delivery with your order number and a photo of the issue. We’ll replace the item or offer a refund.
💬 Contact Us for Returns:
Email: support@yur.co.nz
Include your order number and reason for return.
💳 Refunds:
Once your return is received and inspected, we will notify you of the approval. Approved refunds will be processed to your original payment method within 5–7 business days.
24/7 Support
24/7 Support
At Yur, exceptional care extends beyond skincare.
Our dedicated concierge team is available 24 hours a day, 7 days a week to assist with your inquiries—whether you need product guidance, order assistance, or personalised skincare recommendations.
📧 Email: support@yur.co.nz
📱 Instagram DM: @yur.co.nz
Delivery between:
