Yur Skin Solution
Yur Centella
Yur Cream Mask Collagen 100g
Yur Cream Mask Collagen
A creamy mask for firming the skin, it has a purifying effect, improves skin elasticity, its components prevent skin thinning, improve its structure and help smooth fine lines and wrinkles.
Active ingredients:
•Hydrolyzed collagen •Low molecular weight hyaluronic acid •Gammamelis, anise and Baikal skullcap extract •Snail secretion filtrate •Kaolin
Shipping
Shipping
Shipping Policy
📍 Delivery Locations:
We currently ship within New Zealand and Australia.
🚚 Delivery Times:
2–4 business days
5–10 business days
All orders are processed within 1–2 business days. Delays may occur during peak periods or due to external postal disruptions.
💰 Shipping Costs:
New Zealand: $5.99
Free shipping on orders over $99.00 NZD (NZ)
📦 Tracking:
All orders include tracking. You’ll receive an email with tracking details once your order has shipped.
Returns & Exchanges
We want you to love your Yur products. If something’s not right, we’ll do our best to make it right.
🔄 Return Eligibility:
unused, unopened, and in their original packaging.
14 days of receiving your order.
❌ We cannot accept returns for:
🚨 Damaged or Incorrect Orders:
If your order arrives damaged or you received the wrong product, please contact us within 7 days of delivery with your order number and a photo of the issue. We’ll replace the item or offer a refund.
💬 Contact Us for Returns:
Email: support@yur.co.nz
Include your order number and reason for return.
💳 Refunds:
Once your return is received and inspected, we will notify you of the approval. Approved refunds will be processed to your original payment method within 5–7 business days.
24/7 Support
24/7 Support
At Yur, exceptional care extends beyond skincare.
Our dedicated concierge team is available 24 hours a day, 7 days a week to assist with your inquiries—whether you need product guidance, order assistance, or personalised skincare recommendations.
📧 Email: support@yur.co.nz
📱 Instagram DM: @yur.co.nz
Delivery between:
